Privacy Policy

Last updated: October 2026

1. Introduction

This Privacy Policy explains how personal information is collected, processed, stored and shared when you visit or interact with this website.

The website is owned by Websense Internet Solutions CC and leased to JUMBO PROJECTS. Websense Internet Solutions CC administers the website, receives booking requests and enquiries, and collects and collates the information submitted through the website for JUMBO PROJECTS.

JUMBO PROJECTS uses the information provided to respond to booking requests, follow up on enquiries, prepare quotations and manage communications with prospective and existing customers.

We aim to handle personal information responsibly and in accordance with applicable South African data protection legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).

2. Information We Collect

We may collect personal information when you submit a booking request or enquiry through the website, contact us by telephone, send an email, or communicate through WhatsApp or another messaging platform.

The information collected may include:

  • Your name and surname.
  • Your telephone or mobile number.
  • Your email address.
  • Your company or business name, where applicable.
  • Booking details and information about the products or services you require.
  • Requested dates, locations, project details or other information relevant to your booking or enquiry.
  • Information you voluntarily provide through forms, telephone calls, emails, WhatsApp messages or other communications.

We may also automatically collect technical information when you visit the website, including your IP address, browser type, device information, pages visited, referring website and general website usage data.

3. How We Use Your Information

Personal information may be collected and processed for the following purposes:

  • Receiving and recording booking requests and customer enquiries.
  • Collecting, organising and collating enquiry information for JUMBO PROJECTS.
  • Forwarding relevant booking requests and enquiries to JUMBO PROJECTS for follow-up and handling.
  • Enabling JUMBO PROJECTS to respond to customers, prepare quotations and provide information about its products and services.
  • Following up on enquiries and communicating with prospective or existing customers.
  • Maintaining records of bookings, enquiries and related communications.
  • Improving the website, its functionality and the services offered.
  • Monitoring website performance and measuring the effectiveness of online advertising.
  • Complying with applicable legal and regulatory obligations.

Personal information will be processed only where there is an appropriate lawful basis to do so under applicable law.

4. Website Ownership and Responsibilities

Websense Internet Solutions CC owns and administers the website. As part of its website administration and lead-management functions, Websense receives booking requests and enquiries submitted through the website and collects, organises and collates the information for JUMBO PROJECTS.

JUMBO PROJECTS leases the website and uses the relevant information to manage booking requests, contact prospective customers, prepare quotations and handle enquiries relating to its business.

Information may be accessed and processed by Websense Internet Solutions CC and JUMBO PROJECTS to the extent reasonably necessary to perform these functions. Website hosting providers and technical service providers may also process information where necessary to operate, maintain and secure the website.

5. Telephone Calls, Email and WhatsApp Communications

Information provided through telephone calls, emails, WhatsApp messages and other communication channels may be recorded or retained for legitimate business purposes, including handling booking requests, preparing quotations, following up on enquiries, maintaining business records and improving service delivery.

Where relevant to an enquiry or booking, information received through these channels may be collated by Websense Internet Solutions CC and made available to JUMBO PROJECTS for follow-up and handling.

Please avoid sending sensitive personal information through ordinary email, WhatsApp or website enquiry forms unless it is necessary for your request.

6. Google Ads, Cookies and Online Advertising

This website uses Google Ads and may use associated advertising technologies, cookies, tags and analytics tools to measure advertising performance, understand website usage and improve the relevance of advertisements.

These technologies may collect information such as:

  • Pages visited and actions taken on the website.
  • Device, browser and technical information.
  • General location information inferred from technical data.
  • Information about how visitors arrive at and interact with the website.
  • Interactions with advertisements and website actions associated with advertising campaigns, where applicable.

Depending on the technologies enabled and the applicable consent or other lawful basis, this information may be used to measure advertising conversions, understand campaign performance, limit repeated advertisements, create advertising audiences or display more relevant advertisements.

Google and its service providers may process information in accordance with their own privacy policies and applicable settings.

You can manage or delete cookies through your browser settings. Where required by law, consent will be obtained before non-essential cookies or similar tracking technologies are used.

For more information about how Google processes information, please consult Google’s Privacy Policy.

7. Sharing of Personal Information

We do not sell personal information to third parties.

Personal information may be shared or made accessible where reasonably necessary with:

  • JUMBO PROJECTS: To receive booking requests and enquiries collected and collated by Websense Internet Solutions CC, and to contact customers, prepare quotations and handle the relevant business requests.
  • Website hosting and technical service providers: To operate, maintain, support and secure the website.
  • Google and advertising or analytics providers: To measure website usage and advertising performance and provide relevant advertising services.
  • Professional advisers and service providers: Where required to support legitimate business operations.
  • Regulatory authorities or other parties: Where disclosure is required or permitted by law.

Information will be shared only to the extent reasonably necessary for the relevant purpose and subject to applicable legal requirements.

8. Storage and Security of Information

Websense Internet Solutions CC and the relevant service providers take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no website, electronic communication or data storage system can be guaranteed to be completely secure. Information submitted electronically is provided subject to the risks inherent in electronic communications.

9. Retention of Information

Personal information may be retained for as long as reasonably necessary to process booking requests, manage enquiries, prepare quotations, maintain business records, resolve disputes and meet applicable legal obligations.

When personal information is no longer required for these purposes, it will be securely deleted, destroyed or de-identified where reasonably practicable and legally permissible.

10. Your Rights Under POPIA

Subject to applicable law, you may have the right to:

  • Request access to personal information held about you.
  • Request correction or updating of inaccurate or incomplete information.
  • Request deletion or destruction of personal information where legally appropriate.
  • Object to certain types of processing or withdraw consent where processing is based on consent.
  • Object to the use of your personal information for direct marketing, where applicable.
  • Lodge a complaint with the Information Regulator of South Africa.

Requests can be submitted using the contact details below. We may need to verify your identity before responding. Certain requests may be subject to legal limitations or record-retention requirements.

11. Links to Third-Party Websites

This website may contain links to third-party websites or services. Those websites operate under their own privacy policies and terms. We are not responsible for the privacy practices or content of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our data-handling practices, advertising technologies or applicable legal requirements. Updates will be published on this page, with the revised date shown at the top.

13. Contact Information

For privacy-related questions, access requests, corrections or concerns, please contact:

Website Owner and Administrator: Websense Internet Solutions CC

Website Lessee and Business Operator: JUMBO PROJECTS

Email: info@websense.co.za

For enquiries relating specifically to bookings, quotations or services, you may also contact JUMBO PROJECTS at:

Email: info@jumboprojects.co.za

If a privacy concern cannot be resolved directly, you may contact the Information Regulator of South Africa through its official channels.